Health Test

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managing experts case (Doctor(
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doctor finally seen how it feels to be a patient
hertzberg was first to
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first one to recognize and Insintric motivation
Two types of motivation
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Intrinsic (internal to job) Exintric (External) Money
Equity theory
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comparing yourself to others
managers are highest in what
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Power
what was the nurse video about
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competence. she knew how to separate herself
Maslow - status and recognition on the job is what?
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(esteem)
what is the basis of people having different needs
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needs are genetically determined
what is Valance
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desirability of a reward (carrots and Donkey)
expectancy
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the link between effort and performance
instrumentally
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link between performance and reward
what affects performance other than motivation
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resources ability / training and means to do it
what are the three lenses
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cultural political
what are the three physiological needs
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competence autonomy relatedness
who has more power
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government has more power
scientists management
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example of universal theory
contingency Theory
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depends on situation
human relation Theory
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(Hawthorne) people respond to attention to them human interaction
professional model
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specialized knowledge workers who make decisions for others. (quality professional)
managerial
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administrators design structures that Ensure predictability and efficiency. (quality efficiency)
Duel Authority structure
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professional model for Physicians / managerial for everyone else
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